Spend Categories to Review

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We successfuly find refunds and savings over 85% of the time. If we find nothing there is no cost.

We perform a comprehensive electric and natural gas account audit to ensure every charge on your invoices is accurate, compliant, and optimized. Our analysts validate all applicable rates, tariffs, billing determinants, meter and service classifications, rider codes, and taxes/fees—confirming that your utility is billing exactly as authorized and that your account is coded correctly for your operational profile. When discrepancies are identified, we document findings and work through the provider’s correction process to secure refunds/credits and implement ongoing billing corrections.

What we verify

• Rate schedules & tariffs: correct tariff selection, riders, and demand/usage calculations
• Account codes & classifications: meter assignments, service voltage/pressure class, billing determinants, and jurisdictional applicability
• Taxes & regulatory charges: sales/use tax treatment, exemptions where applicable, and pass-through fee accuracy
• Contract alignment: confirmation that billed pricing matches contracted terms (where applicable) and that changes are properly applied

We conduct a comprehensive merchant services and payment processing audit to identify billing errors, misapplied pricing, and avoidable fees that often go unnoticed in monthly statements. Our team reviews processor invoices, merchant statements, and applicable agreements to validate that rates and charges match contracted terms, and to surface opportunities for immediate recovery and long-term cost reduction.

What we review and correct

• Statement and fee accuracy: duplicate charges, incorrect monthly/annual fees, and unexplained line items
• Pricing and rate validation: interchange pass-through accuracy, downgrades, markups, and non-qualified rate issues
• Program and compliance fees: PCI-related charges, regulatory/network fees, and add-on service costs
• Equipment and ancillary charges: terminals, gateways, monthly software fees, batch fees, and “miscellaneous” charges
• Contract and underwriting terms: rate schedules, minimums, liquidated damages, auto-renewals, and pricing escalators

Market shopping to fit your operation When appropriate, we also shop the market on your behalf, soliciting and normalizing proposals from qualified providers to ensure an apples-to-apples comparison (effective rate, fee structure, contract terms, and service levels). We then negotiate to align the solution to your environment—whether you require multi-location support, integrations, higher security controls, or simplified reconciliation.

Outcome The result is a clear, documented roadmap to recover overcharges, correct ongoing billing, and secure a processing solution that matches your operational needs at the most competitive available total cost.

In states with competitive energy markets, Universal Auditing, LLC provides end-to-end electric and natural gas procurement support designed for hospitals and manufacturing organizations that need budget certainty, contract discipline, and defensible pricing. We leverage established market coverage and supplier relationships to shop the full field of qualified suppliers, benchmark offers against current market conditions, and negotiate the most favorable available rates and contract terms for your specific load profile and risk tolerance.

Our team manages the procurement process from opportunity assessment and bid strategy through RFP execution, proposal normalization (apples-to-apples comparisons), term negotiation, and supplier selection support. We also help reduce downstream risk by reviewing key contract components—such as pass-throughs, bandwidths, indexing language, renewal provisions, and usage/volume assumptions—so pricing holds up beyond the headline rate.

The result is a streamlined, compliant procurement cycle that secures best-available market pricing while minimizing internal workload and avoiding common contract and billing pitfalls that can erode savings over time.